The Tru Grit Advantage: Long-Term Support for Your Epoxy Flooring Investment

When considering an epoxy flooring system—whether it’s for a garage, pool deck, driveway, patio, or commercial space—many companies in Florida focus solely on the sales pitch. They build excitement around the immediate transformation, painting a picture of a beautiful, durable surface. But what they often fail to address is the most important question:

The Importance of Long-Term Support in Epoxy Flooring

At Tru Grit Coatings, we believe that the true value of an epoxy system isn’t just in the initial installation—it’s in how it holds up over time. Moreover, it’s about how well customers are supported long after the work is complete. This is where we stand apart from the competition.

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So, What Happens After the Job is Done?

The reality is that no matter how strong or high-quality an epoxy flooring system is, time and everyday use will bring wear and tear. Life happens. Stains, weathering, heavy impact, and general use can take a toll on your flooring. The difference between a good epoxy company and a great one lies in how they support their customers through these natural stages of ownership.

Many contractors in Florida operate with a “sell it and forget it” mindset. Their primary goal is to complete the job and move on. Unfortunately, they often neglect to provide homeowners with a clear understanding of long-term care and maintenance. This leaves many customers feeling frustrated and unsupported when issues arise.

An Organized Support System for Long-Term Success

At Tru Grit Coatings, we take a different approach. We have spent years developing an efficient, professional, and customer-friendly post-project support system. This ensures that our clients have easy access to assistance whenever they need it.

Comprehensive Documentation & CRM Platform

Every project we undertake is logged in our Customer Relationship Management (CRM) system. This allows us to keep track of project details, warranties, and customer concerns—all in one organized place.

Easy Online Submission for Concerns

Should clients have a maintenance request or issue, they can submit a form directly from their phone. This form includes a section to upload photos and describe their concerns. Such convenience ensures we can quickly locate their project details and provide effective solutions. Contact your service agent for your link to do so.

Email-Based Communication

To enhance clarity, we handle all support through email. This eliminates miscommunication and confusion. Everything is documented, ensuring a professional and transparent experience. There’s no “he said, she said”—just clear, written records of every interaction.

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Commitment to Long-Term Customer Satisfaction

With a combined 58 years of industry experience, we understand that true customer satisfaction comes from ongoing support and maintenance—not just a great installation. While other companies may operate with a "10 years and done" mentality, we’re dedicated to being here for the long haul.

Our mission isn’t just to sell epoxy flooring systems—it’s to build lasting relationships with our customers. We want every customer to remain happy with their investment for decades to come.

The Real Choice for Your Flooring Needs

If you’re considering an epoxy flooring system, ask yourself this question: Would you rather work with a company that disappears after installation, or one that is committed to supporting you for the long term?

At Tru Grit Coatings, we choose the latter—because your investment deserves a team that’s in it for the long run.

A Lasting Investment

When you invest in an epoxy flooring system, you are not just making a purchase. You are making an investment in quality and durability. And the right support is crucial for maintaining that investment over time.

We invite you to experience the difference with our innovative support system. We want you to feel secure and confident in your decision, knowing that we're always here to help.

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By choosing Tru Grit Coatings, you’ll be working with a dedicated team passionate about your satisfaction.

If you need assistance, feel free to reach out. Your flooring system deserves ongoing attention and care, and we are here to provide that for you.